Information We Collect
- Account details such as your first name, last name, email address, phone number, and password when you register.
- Order and transaction records such as selected plan, recipient phone number, order references, payment status, and timestamps.
- Verification and support information when you request password resets, email verification, or contact us for help.
- Technical information such as browser or device details, IP address, and app activity logs needed to secure and operate the service.
How We Use Your Information
- To create and manage your account.
- To process purchases, confirm payments, and deliver MTN data bundles.
- To send transactional messages such as verification emails, password reset links, payment updates, and service notices.
- To monitor fraud, abuse, failed payments, and misuse of the platform.
- To improve service reliability, analytics, and customer support.
How We Share Information
We do not sell your personal information. We may share limited information with service providers only where necessary to run the service.
- Payment partners and processors used to create or verify payment transactions.
- Hosting, infrastructure, email, and operational service providers acting on our behalf.
- Regulators, law enforcement, or other third parties where disclosure is required by law or needed to protect our rights, users, or systems.
Data Retention
We retain personal information for as long as needed to provide the service, maintain order history, resolve disputes, prevent fraud, and comply with legal, tax, accounting, and regulatory obligations. When data is no longer required, we will delete it or anonymize it where reasonably practicable.
Your Choices and Rights
- You may review and update your profile information from your account where available.
- You may request access, correction, or deletion of your personal information by contacting us.
- We may keep limited records where retention is required for compliance, security, dispute resolution, or transaction reconciliation.
Security
We use reasonable administrative, technical, and organizational safeguards to protect account and transaction data. No online system is perfectly secure, so you should also protect your login credentials and notify us immediately if you suspect unauthorized access.